Valmet signs service agreement with FPC Tissue Spa to ensure optimal mill performance

The agreement includes comprehensive services for the Valmet DNA Distributed Control System (DCS) and Valmet IQ Quality Control System (QCS) on TM 1, covering maintenance, 24/7 remote and on-site technical support, operator and engineering training, as well as performance monitoring based on key performance indicators.
The agreement includes comprehensive services for the Valmet DNA Distributed Control System (DCS) and Valmet IQ Quality Control System (QCS) on TM 1, covering maintenance, 24/7 remote and on-site technical support, operator and engineering training, as well as performance monitoring based on key performance indicators.

Valmet has signed a two-year automation service agreement with FPC Tissue mill in Chile. The agreement aims to ensure optimal performance of process control and product quality on the mill’s tissue machine TM 1.

“Partnering with Valmet through this service agreement is a strategic step in ensuring the reliability and efficiency of our tissue production. With Valmet’s expertise and proactive support, we can maintain high product quality and optimize performance across the entire line,” says Marco Monsalvez López, Operations Manager, FPC Tissue.

“We’re pleased to support FPC Tissue with tailored lifecycle support that meets their operational goals. By combining Valmet’s technologies with our expertise, we can enhance the performance and reliability of mission-critical solutions. Our local team, together with our global network, is dedicated to supporting our customers throughout the entire lifecycle,” says Oscar Olivares, Regional Sales Manager, Automation Solutions, Valmet.

The order was included in Valmet’s orders received of the third quarter 2025. The value of the order will not be disclosed.

 Delivery's technical information

The agreement includes comprehensive services for the Valmet DNA Distributed Control System (DCS) and Valmet IQ Quality Control System (QCS) on TM 1, covering maintenance, 24/7 remote and on-site technical support, operator and engineering training, as well as performance monitoring based on key performance indicators.

 FPC Tissue Spa, located in Chile’s Biobío region, was founded in 2013. The beginning of its operations was in 2015, and it has been consolidating its operation in the manufacturing and conversion areas.