Tieto has signed a three-year contract with SCA, Europe's largest private forest owner, to handle SAP Application Lifecycle Management Services for its forestry business area. The deal means Tieto will be responsible for application management and support.
"We are extremely pleased that SCA Forest Products has entrusted us with the management of their extensive SAP environment. Tieto takes great pride in helping the forest industry meet the challenges brought on by digitalization and we are excited for the opportunity to work with SCA over the coming years," says Christer Lindqvist, Customer Executive for forest industry Sweden at Tieto.
Under the contract, Tieto will provide application management within five major areas, including Incident Management, Problem Management, Event Management, Change Request Management and Change Control Management.
Tieto will also support the implementation of Digital Core S/4HANA and increase the use of automatization and insights to business processes through SAP Solution Manager, while the use of offshore delivery centres is expected to help SCA cut costs. The contract also includes a framework agreement for further deals during the three-years period.
Tieto has 20 years of SAP experience and offers several specialised solutions for the forest and paper industries.
“This deal confirms Tieto’s position as a leading partner to the forest industry in the Nordics. Our aim is to help SCA follow industry best practices and at the same time ensure business continuity and lowering application maintenance costs,” says Christer Lindqvist.